Refund and Exchange Policy
At AR Wigs, we ensure that our hair is the best quality for our customers. We are wholeheartedly dedicated to providing superior products for our customers all over the world. Our 100% raw hair has been thoroughly tested to assure impeccable quality and standards. We guarantee countless wears and endless styles with our hair. For questions on preservation and upkeep, please visit our Wig Care Tips page. Before ordering, we recommend reading all the policies below to familiarize yourself with our process.
Please choose carefully as we don’t offer any refunds or exchanges. If you need any help choosing the right size or colour please reach out, we are happy to help!
If you feel you have received a faulty product please send us photos of the issues within 7 days. Please do not cut the lace on your wig, as we cannot accept any unit back that is not in original condition.
The details:
- Your order indicates your acceptance of our terms and conditions.
- We are not responsible for the loss or damage of products in your order during shipping.
- We do not provide insurance and this is accepted at your own.